Commercial Support and Value-added Services

C12G Labs offers a comprehensive set of consulting, training, engineering and support subscription services around OpenNebula. The C12G engineering team wrote most of the source code and is in a unique position to provide support and services that require commercial SLAs. C12G Labs manages the OpenNebula.org project and contributes to its long-term sustainability, dedicating an amount of its own engineering resources to support and develop OpenNebula and so to maintain OpenNebula’s position as the leading and most advanced open-source technology to build cloud infrastructures.

Services for Any Stage of Cloud Adoption with OpenNebula

We are cloud computing specialists that can help you at any stage of cloud computing adoption with OpenNebula.

Designing a Cloud Infrastructure

  • The Consulting Services team takes on a consultative role and focuses on best practices in the successful design of OpenNebula-based Cloud architectures.

Evaluating Existing Cloud Tools

  • The Evaluation Support Program provides 30-day, no-cost, and no-commitment trial of OpenNebula with the support services to assess its suitability and performance in your environment.

Building a Cloud Infrastructure

  • The Entry-level Support Program provides a complete starter pack with the technical and integration support, and consulting services to set-up a production-ready private cloud at a very competitive cost.
  • The Engineering Services team works directly with your IT staff through each stage of deployment and integration to help them install, configure and operate OpenNebula clouds.
  • The Integration Support Subscription provides expert guidance for optimal and scalable execution of OpenNebula in any hardware and software combination.

Operating a Cloud Infrastructure

  • The Technical Support Subscription provides long term multi-year support, production-level support with professional SLAs, guaranteed patches, regular updates and upgrades, product influence, and privacy and security guarantee, all at a competitive cost without high upfront fees.
  • The Certification Support Subscription validates compatibility with complementary components to ensure that they are safe for OpenNebula in production and are fully compatible with upcoming releases of OpenNebula.

Training Your IT Staff on OpenNebula

  • The on-site Training Services provide your IT staff with the skills they need to install, configure, customize and operate OpenNebula.
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OpenNebulaPro - The Commercially Supported Distribution of OpenNebula

OpenNebulaPro is a certified and commercially supported distribution of OpenNebula with the patches available for its operation in business environments. OpenNebulaPro is distributed by C12G to customers and partners on an annual subscription basis through the OpenNebula.pro Support Portal. OpenNebula is not a feature or performance limited edition of OpenNebulaPro. All software extensions and patches created by C12G, and distributed in OpenNebulaPro to support customers and partners, are contributed back to OpenNebula and its ecosystem.

OpenNebula or OpenNebulaPro?

OpenNebula features the latest innovations in cloud computing for the deployment of cutting edge infrastructures and solutions. OpenNebula moves quickly to allow rapid innovation, being released early and often with repository access. OpenNebula is used by developers, researchers and technical enthusiasts to test and evaluate the capabilities of the software, and to build non-critical cloud environments for testing, development and research. By contrast, OpenNebulaPro is a stable, certified and commercially-supported distribution of OpenNebula. OpenNebulaPro has a longer lifecycle and time support. OpenNebulaPro is used by corporations, research centers and governments to build production and customized cloud environments.

Why OpenNebulaPro?

OpenNebulaPro provides the best of both worlds - rapid innovation, with long-term production support. Compared to OpenNebula, the expert production and integration support of OpenNebulaPro and its higher stability increase IT productivity, speed time to deployment, and reduce business and technical risks. Compared to other commercial alternatives, OpenNebulaPro is an adaptable and interoperable cloud management solution that delivers enterprise-class functionality, stability and scalability at significantly lower costs.

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